Delivery Service

DELIVERY POLICY

We will ship your order within 2 days of cleared payment. If there is a delay, a notification will be sent.
All delivery and self-pickup service can be arranged via email at hello@eliffantstudio.com
Products are delivered domestically and internationally.
We are not responsible of the package once shipped.

 

DELIVERY METHOD

 

1. Mail Shipping

All products will be shipped via Poslaju (domestic) or DHL (international) with a minimum of RM30.00 postage fee.
Shipping will be made on every Wednesday.
Tracking number is provided and we will send the number to your email for reference.
We will not be held responsible once the package is shipped.
To ensure the product quality, we will carefully wrap your package using mail protection such as bubble wrap or poly bag.

 

2. Door-to-Door Delivery

Door-to-door delivery is be made on every Wednesday
At the moment we only offer door-to-door delivery within Klang Valley area
Please note that all payment must be cleared before we deliver the products
A minimum charges of RM45.00 is applied for every trip.

 

3. Self Pickup

Self-pickup service is on every Wednesday and Friday.
There is no transportation fee applied for self-pickup service.
Please note that all payment must be cleared before we deliver the products.
Our pickup points are as below:

 

1) IOI City Mall, Putrajaya

2) De Centrum, KLIUC (beside UNITEN)

3) McDonald's Puchong Gateway

4) Starbucks, Technology Park Malaysia

5) Starbucks, Petronas Solaris Serdang